With my background in franchise, it’s quite natural for me to look at just about every business and wonder what the ‘model’ is behind it. What I mean by this is – what do the cogs look like; what do they do and what results do they generate? I have to look at businesses in a structural way, because that is why franchising is a successful growth or exit model: it’s about finding a winning formula, sticking to it and repeating it over and over. Read the full story